Knowledgebase

The Safe-Food Training Hub and its virtual platform are optimized for use on all modern mobile browsers. For best performance, we recommend using Chrome, Mozilla Firefox, and Microsoft Edge.

Safefoodtraininghub.com offers a variety of course types to fit your training needs. These services include:

• • Virtual Learning (Online Lectures)
• • E-Learning (Online Course Modules)
• • Conferences (Offline Workshops and Events)
• • Instructor Led (Offline study led by a training provider)
• • In-House (Offline Study on Site)

Users can disable email notifications at any point by visiting their Email Settings:

1. • Move your cursor to your profile image at the top right of the page
2. • Click settings in the dropdown menu
3. • Select Email
4. • Disable the appropriate notifications
5. • Click save changes

1. • Listing of future courses
2. • Promotions
3. • Content relating to training

You have 15 days from the date of purchase to request a refund of the fees charged for the course(s) you registered for by the Training Provider for that course. All refund requests must be sent to [email protected].

Please be advised that: your eligibility for a refund depends on whether the reasons or circumstances of your request qualifies for a refund under the policy of the Training Provider.

If the Training Provider agrees to issue a refund to you, it will be processed through the payment gateway you used to sign up for the course(s). Please be assured that GFSR has contractually required all Training Providers to process refund requests within 15 days of their receipt from GFSR.

Click here for more info

Courses can be reviewed after purchase on the courses home page. Users can leave a star rating and detailed review for the respective course provider. All reviews are public wherever the Safefoodtraininghub.com platform is represented including social media and conferences.

Safefoodtraininghub.com hosts courses internationally in a variety of languages. The language of an advertised course is decided by the course provider and will be identified in its profile. When searching courses, language can be filtered to help you find the training you need.

All courses are listed in USD. Payment processing is handling through PayPal. To purchase a course, a user does not need an account and can choose to pay without logging into PayPal. Payments accepted include, but aren’t limited to:

• Visa
• Mastercard
• Debit
• Amex
• Paypal Wallet

If you require assistance, you can submit a request to our support team from our Support Desk.

Alternatively you can send an email to [email protected].

Please be aware that safefoodtraininghub.com operates from 9am - 5pm EST and that a response will be issued between 1 - 3 business days.

Account information can be updated anytime from your Profile Dashboard. Follow these steps to visit your settings:

• Move your cursor to your profile image at the top right of the page
• Click View Profile in the dropdown menu
• Select Profile on the left and side menu
• Make your changes
• Click Save Changes

Safefoodtraininghub.com only works with qualified training providers when facilitating the sale of training modules. All training provider credentials are verified and all products are reviewed to ensure that content material meets industry standards. GFSR undertakes due diligence when reviewing vendors, however, we are not responsible for the quality of the training content as is it applies with the individuals training vendors.